Are you a registered NDIS provider?
No, we are not a registered NDIS provider.
How can I pay for my order?
We accept Credit Card Payments & Paypal.
When will my order be shipped?
Orders are shipped on weekdays, Monday to Friday. All orders are dispatched within 48 hours. In the event that your order will take longer than this, we will contact you.
When will I receive my order?
We cannot guarantee when you will receive your order. Once shipped, postage is out of our control. We utilise a mix of Australia Post and selected courier services to ship orders, all orders are sent with parcel tracking, allowing you to to watch its progress.
Do you ship internationally?
No, we ship Australia Wide only.
What if my item is faulty?
Our stock is checked on arrival from our suppliers. In the unlikely event that your order contains a faulty item, please send us an email with your order number and any relevant information to firstname.lastname@example.org to discuss.